Accessibility Statement for AIO Wellness

Last Updated: October 2025

At AIO Wellness, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or receive care at our clinic.

By accessing our website, scheduling an appointment, or submitting information through our online forms, you agree to the terms outlined below.

 

1. Who We Are

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AIO Wellness is a medical spa located at:
📍 10212 Westminster Ave, Suite 107, Garden Grove, CA 92843
📞 (714) 583-8103
📧 info@aiowellness.com

Our services include medical aesthetics, hormone therapy, IV therapy, weight management, and regenerative wellness treatments.

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2. Information We Collect

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We may collect the following categories of information:

   A. Personal Information

• Name, phone number, email address, and date of birth

• Billing and payment information

• Appointment history and preferences

   B. Health Information (Protected Health Information – PHI)

• Medical history, medications, and treatment information

• Images or forms submitted for consultation

• Information you share during your visits, calls, or forms

       This information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is only used for              treatment, payment, and healthcare operations.

   C. Technical Information

       When visiting our website, we may collect:

• IP address and browser type

• Device and usage data

• Cookies and analytics data (for website functionality and performance tracking)​

 

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3. How We Use Your Information

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We use collected data to:

• Schedule and confirm appointments

• Provide and manage your medical treatments

• Respond to inquiries and communicate updates

• Process payments and maintain billing records

• Improve website functionality and patient experience

• Send marketing or educational updates (only if you’ve opted in)

We will never sell, trade, or rent your personal information to third parties.

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4. How We Protect Your Information

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AIO Wellness implements technical, physical, and administrative safeguards to maintain the confidentiality and security of your information, including:

• Secure, HIPAA-compliant electronic medical record (EMR) systems

• Encrypted communication where applicable

• Limited staff access based on job role

• Routine monitoring and data protection measures

 

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5. Sharing of Information

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We may share your information only in the following cases:

• With authorized staff or healthcare providers involved in your care

• With service providers (e.g., billing, lab partners) under confidentiality agreements

• When required by law, subpoena, or government regulation

• To prevent or report suspected fraud, abuse, or public health risks

 

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6. Your Privacy Rights (California Residents)

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Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

• Request access to personal information we collect about you

• Request correction or deletion of your information (where legally permissible)

• Opt out of receiving promotional communications

• Be notified if your information is sold or shared (AIO Wellness does not sell personal data)

You may exercise these rights by emailing us at info@aiowellness.com or calling (714) 583-8103.

 

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7. Cookies and Online Tracking

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Our website may use cookies or similar technologies for analytics, functionality, and marketing. You can modify your browser settings to block cookies, though this may affect certain site features.

 

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8. Links to Third-Party Sites

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Our website may include links to other websites or social media platforms (e.g., Instagram, Facebook).
We are not responsible for the privacy practices or content of those third-party sites.

 

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9. Data Retention

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We retain personal and medical information only as long as necessary to fulfill legal, medical, and administrative purposes.
When no longer needed, information is securely deleted or destroyed.

 

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10. Updates to This Policy

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AIO Wellness may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last Updated” date.

 

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11. Contact Us

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If you have questions, concerns, or requests related to this Privacy Policy or your privacy rights, please contact us​